Question 1

What We Ask From You (Please Read)

Accepted Answer

Before your detail we ask that you remove as many personal items as possible from your vehicle. We don't want to throw away or damage anything of value to you. We also will need to have access to an outlet (to hook up an extension cord) and use the water (to hook up a hose) from where you are planning to have the detail. If you are unable to provide these things we will have to reschedule the appointment to our set location. Lastly, we ask that you give us patience when the detail is being done. Some vehicles can take longer than the expected times depending on the condition of the car.

Question 2

What is car detailing?

Accepted Answer

Car detailing is a thorough cleaning, restoration, and finishing of a vehicle—inside and out—to achieve a like-new appearance.

Question 3

How is detailing different from a car wash?

Accepted Answer

A car wash is a quick exterior clean that doesn't quite clean your car well enough. Detailing is a deep cleaning and reconditioning of both the exterior and interior of a vehicle.

Question 4

How long does detailing take?

Accepted Answer

A Full Detail should take about 2 hours and 30 minutes, an Interior Detail should take an hour and 30 minutes, and an Exterior Detail should take 1 hour. These are our set times, but they can vary depending on the car and its conditions.

Question 5

Does pricing change depending on the size of the vehicle?

Accepted Answer

Yes, we will add an extra charge depending on if the vehicle is bigger and takes more time, but this charge will be small and fairly priced. An estimate of this charge will be an extra $20.

Question 6

How do you take payments?

Accepted Answer

We can take payment both online and in person. We prefer to collect payment at the time of the appointment by either cash or Venmo, but we do also offer payment ahead of time online.

Question 7

Are there cancellation fees and can I reschedule my appointment?

Accepted Answer

We do not charge cancellation fees, but we do ask that you let us know ahead of time if you are going to cancel. Rescheduling can be done through the website or by contacting us.

Question 8

Pet Hair or Paint Repair?

Accepted Answer

Our extra and optional services include pet hair removal in the vehicle, and a minor paint correction service. We provide for a small extra cost, estimated at around $10 each.

Question 9

Can you get rid of stains or smells in the car?

Accepted Answer

We can get rid of most stains in the car, and while we do not offer a deodorizing service for the vehicle, your car will end up smelling better after a detail with scents from the products we use.

Question 10

What packages do you offer and do you do fleets of cars?

Accepted Answer

We currently offer a package for $400 that includes 3 full details saving the customer $50. We plan to offer more packages in the future. 
We do offer fleet detailing, as seen in the Our Work section, and we will give a discount depending on the number of cars.

Frequently Asked Questions and Policy